Privacy Policy for Get Expert App

Effective Date: [10 APR, 2026]

Get Expert App ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.

1. Information We Collect

a. Personal Information

• Name
• Email address
• Phone number
• Profile details

b. Usage Data

• App interactions
• Device information
• Log data (IP address, app version, etc.)

c. Communication Data

• Messages sent via chat (WhatsApp, webchat, or in-app chat)
• Support queries and tickets

2. How We Use Your Information

• Provide and manage our services
• Respond to your queries and support requests
• Improve app performance and user experience
• Enable AI-based responses and automation
• Send important updates or notifications

3. AI and Automated Processing

Get Expert App uses artificial intelligence to:

• Answer user queries
• Automate support responses
• Assist with booking and ticket management

AI-generated responses may not always be fully accurate. Users are encouraged to verify important information.

4. Third-Party Services

We may use third-party services to operate our platform, including:

• Google (analytics, cloud services)
• Meta (WhatsApp services)
• OpenAI (AI processing)

These services may process your data according to their own privacy policies.

5. Data Sharing

We do not sell your personal data. We may share data only:

• To provide services (e.g., messaging, AI processing)
• To comply with legal obligations
• With your consent

6. Data Retention

We retain your data only as long as necessary to provide services, comply with legal requirements, and resolve disputes. After that, data is deleted or anonymized.

7. Data Security

We implement appropriate security measures such as secure servers, encryption, and access control. However, no method of transmission over the internet is 100% secure.

8. Your Rights

• Access your data
• Correct inaccurate data
• Request account and data deletion

To request deletion, contact us at:

Email: support@yourdomain.com

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions:

Email: support@uptechwebsolutions.com

App Name: Get Expert App